Shipping Policy
This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or public holidays.
2. Shipping Time
Delivery times may vary depending on your location. Typically, orders are delivered within 3–7 business days. Remote areas may take longer.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. Any applicable charges will be clearly displayed before payment.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment status.
5. Delays
Delivery delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high demand periods. We appreciate your patience in such cases.
6. Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. Damaged or Lost Packages
If your order is damaged or lost during transit, please contact us immediately. We will assist you in resolving the issue with the courier service.
8. International Shipping
We may offer international shipping to selected countries. Additional charges such as customs duties or taxes may apply and are the responsibility of the customer.
9. Contact Us
If you have any questions about shipping or your order, please contact our support team through our website.